Upwork Review (2022): The Best Platform for Freelancers

Many platforms have been developed to connect freelancers and their clients to simplify the task for everyone. However, there are now so many such websites out there, so it can be confusing to know which one to choose. To help you in your research, we offer you our unqualified opinion on Upwork, the best platform for freelancers at the moment.

Quick overview of Upwork

Before going any further, we would like to introduce you to Upwork. This freelancer platform was created in 2015 and is based in the United States in New Jersey. Although Upwork is newer than other platforms, such as Fiverr, built-in 2010, you will see that this site is still optimal. Indeed, Upwork has been able to develop many services to meet the needs of both freelancers and the clients who call on them.

For this purpose, Upwork accepts freelancers from all fields of activity. Indeed, the objective is to offer the broadest possible range of services. If you are looking for a freelancer, you are almost sure to find what you need on this platform. From web writing to the creation of visuals and from accounting to the development of business plans, many skills are present on Upwork.

But Upwork doesn’t stop there. This platform also allows you to download a mobile application. The latter is available on Google Play or the App Store, depending on the operating system of your smartphone or tablet. The Upwork application is designed for customers and a version designed for freelancers.

Thus, you will be able to continue managing your offers and your searches and access your instant messaging, make your payments, or receive them wherever you are. However, it is worth noting that the Upwork platform is not translated into French. It is only available in English, just like its application.

If this can hinder some users, know that it is elementary to navigate on Upwork. For you to learn more, we will get to the heart of the matter and begin our opinion on Upwork by presenting its mode of operation on the freelancer side.

Working on Upwork as a freelancer

If you are a freelancer and looking for assignments, you will see that Upwork will be a great ally regardless of your sector of activity. As we said above, this platform connects many potential customers and freelancers, which is already a perfect starting point.

Sign up and get started on Upwork

The first thing to do to freelance on Upwork is register on the platform. From that moment, you will have the pleasant surprise of discovering that the process is fast and, above all, free. This is, therefore, a first positive point in favor of Upwork. Upwork allows you to define the missions you are looking for but also to fill in your skills, and above all, your price and your availability.

You also can take tests directly on Upwork to validate your different skills. This is, therefore an asset in your quest for missions. And to find work too, the platform gives you access to a simple and efficient system. To apply for offers, you will use your “Connects” credit. For free, Upwork offers you 30 “connects” per month and gives you the possibility of buying others.

However, given that you will need an average of 2 “connects” to apply for an offer, you will have plenty to find assignments. Therefore, this is a new good point for Upwork, which gives you the opportunity to find jobs for free. To do this, you can search for offers posted by your potential customers by using a search bar or by entering various criteria, such as the sector of activity or the price.

Simply click on “Submit a proposal” to apply for the offer. After that, you can easily answer any questions the customer may have. You will also have access to information to ensure the reliability of the client, such as the “Payment verified” label, which certifies that the employer has loaded the money in advance on the platform.

You can then discuss the job via instant messaging, and if you agree, then your client will send you an employment contract, to accept.

Simply put, it’s very easy to get started on Upwork. Registration as a freelancer is simple and free. In addition, you will be able to apply for many offers and find your first assignments very quickly. Our opinion on this subject is therefore excellent.

Find clients and earn money on Upwork

Once you have found assignments as a freelancer on Upwork, the platform makes it easier for you to manage your jobs and payments. Indeed with Upwork, you have two choices: missions paid by the hour or missions paid by the task.

In the first case, Upwork offers you to install a simple application on your device, which will come and time the time you spend on the work in question to determine the total to be paid by your client, depending on the hourly rate you have agreed with him. The latter counts your time worked in 10-minute increments. This is a good point, because the remuneration thus sticks as closely as possible to reality.

You should also know that this application takes random screenshots, visible to your client, so that the latter can ensure that the time paid is well spent on his mission. In the case where you carry out a mission paid by the task, you will be paid once the work is done. In the event of a long mission, you have the possibility of agreeing with your client on deadlines which would occur during the project.

These are called “Milestones” and allow you to make regular payments, before the final payment, once the work has been returned and validated. In short, it is also a very favorable opinion that we emit on Upwork on this subject. The platform really puts everything in place to make your job easier and have your back.

Finally, with regard to the charges retained by Upwork in terms of payment, be aware that they are degressive. They depend on the amount of transactions with the client: they start at 20% and can drop to just 5%. This is therefore a very good thing because the fees charged by the platform will only go down as you work. Our review of using Upwork as a freelancer is once again very positive.

Using Upwork as an Employer/Client

Now that you know the basics of how Upwork works for freelancers, let’s continue our review and test by seeing what this platform is worth for employers looking for freelancers. If this is your case, you will see that this platform will also offer you an optimal experience.

Find freelancers on Upwork

If you want to use Upwork as a client to find freelancers, you must also register on the platform. The process is quite fast, which is a good point. You will be able to start your search all the more quickly. Once you have an employer account on Upwork, you will be able to proceed in two ways to find your freelancers.

At first, you will be able to publish advertisements indicating the terms of the mission, the profile of the candidate sought or the remuneration. You will also need to prepare a fairly detailed briefing so that freelancers can respond to you with full knowledge of the facts. At that point, you just have to wait for the freelancers to show up.

Secondly, once your ad has been created, know that you can also encourage the candidates you are interested in to apply for your offer directly, by sending them an invitation. Interested candidates will accept an interview, the others will decline it, indicating the reason for their refusal. This mode of operation is very simple and makes it easy to manage your offers and your freelancers, which is a very positive point in our opinion on Upwork.

Also, be aware that as an employer on Upwork, you can view additional information to sort your freelancers. Among other things, Upwork allows you to access the reviews left by a freelancer’s previous clients, but also their portfolio.

Know that to satisfy you as a customer, Upwork thinks of everything. The platform can take care of finding a carefully sorted list of freelancers for you, if you subscribe to the “Upwork Pro” subscription.

Finally, it is good to know that whatever method you use to approach your freelancers, you will be able to exchange with them via instant messaging and plan interviews, before offering them a final contract.

You will agree, that Upwork makes every effort to help you find the best freelancers for your project. It is, therefore, once again a very positive opinion that we issue about the platform.

Employ and pay freelancers on the platform

Once you have found the freelancer (or freelancers) to carry out your project, you need to draw up a contract. With Upwork, this is done very simply. You will have to fill out a fairly complete form, determining the work to be done, the remuneration, the method of payment (by the hour or by the task), the maximum due date, and other information relating to the mission.

You will then share this contract with your freelancer, so that he accepts it. For a job paid by the task, you will have the possibility of adding “Milestones”, which we talked about above. The goal is to make multiple payments along the way, if you want. For work paid by the hour, the payment will be made weekly, once the count is provided by the candidate’s desktop application that we mentioned earlier.

Then, when it comes to the actual payment, things with Upwork are set upfront and everything is transparent, which is a big positive in this review. As long as you do not hire anyone, no fees are charged, even if you have loaded the funds in advance on the platform to obtain the “Payment verified” label (which is also strongly recommended to give confidence to your freelancers).

Once you employ a freelancer (via a contract), the platform fee is taken when the candidate is paid. As we said above, these costs are decreasing. So the longer you work with a candidate, the lower the fees. These break down as follows:

· 20% for transactions under $500

· 10% for transactions between $500 and $10,000

· 5% for transactions over $10,000

It is still a very favorable opinion that we express here about Upwork, whether for the search for freelancers or managing assignments and payments.

The main advantages and disadvantages of Upwork

Before we end our Upwork review and leave you, we want to share the platform’s main pros and cons. This will give you a clear view of what is going on.

Good points

As you have seen throughout our Upwork review, this platform has many advantages. First of all, it is worth noting that Upwork is a very reputable platform and, therefore, very popular. So, whether you are a client or a freelancer, you will have access to many possibilities.

Moreover, Upwork is a reliable and secure platform. This is very palpable, particularly about payments. This feature is a major advantage that lets us express a favorable opinion about Upwork. Also, something we haven’t covered until now: Upwork has a responsive and very qualitative support service.

This is a very positive point because you will have to deal with qualified and very attentive agents in the event of concerns or questions. Then, we saw that Upwork’s interface was enjoyable to use. It is easy to use, just like the mobile application offered by the platform.

Even though all of this is in English, Upwork is very accessible. Upwork succeeds brilliantly in providing a complete and quality service, whether for freelancers or clients. Therefore, it is not surprising that our opinion on this subject is very positive.


Although Upwork is the best platform for freelancers today, it does have some minor flaws. If they are not dramatic, they should still be noted to avoid any unpleasant surprises. First of all, we said earlier that Upwork has many members.

This is an asset but can also cause you difficulties when you start on the platform, particularly as a freelancer, because finding a place can be slightly complicated. Also, Upwork charges a 20% commission on smaller transactions may discourage small-scale projects.

Finally, the Upwork site and application not being translated into French may put off people who are less comfortable with English. However, given the optimal quality of this platform and its many positive points, these few small shadows on the board are not enough to lower your opinion on Upwork, which remains very good.

Conclusion: Upwork, the best platform for freelancers

We are now coming to the end of our review dedicated to the Upwork freelancer platform. To sum up, we can say that Upwork is a reliable and high-quality platform, whether you use it as a freelancer or an employer.

Although Upwork can be criticized for not being available in French or for sometimes charging slightly high commissions, this does not manage to make us issue a negative opinion about it.

Indeed, Upwork offers easy handling, gives you access to many offers, offers transparent and secure payments, and provides available and attentive assistance.

Our opinion of Upwork is excellent. You can try this platform with your eyes closed.

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